Gaming is meant to be fun — that's what ambaji stands for. But when the fun becomes a problem, seeking help isn't weakness, it's courage. ambaji is here for you.
Responsible gaming means enjoying gaming consciously, within limits, and fully in control. When online gaming moves beyond entertainment and starts affecting other areas of your life — that's the signal something is wrong.
Ambaji believes every member is a responsible gamer. But we also know that sometimes things can spiral out of control. In those moments, asking for help isn't something to be ashamed of — it's the smart thing to do.
According to the World Health Organization (WHO), gaming disorder is a recognized mental health condition. But with awareness at the right time and the right steps, it's completely possible to regain control.
Ambaji's responsible gaming program has three goals: raising awareness, providing protection tools, and ensuring support in times of crisis.
Gaming is a form of entertainment — just like watching a movie or hanging out with friends. It should never come at the cost of your financial or mental wellbeing.
All these tools are available for free on ambaji. Activate them any time from your Account Settings.
Set your own daily, weekly, or monthly maximum deposit limit. Once set, it cannot be changed for 24 hours — limits can be lowered immediately, but increases take effect after a delay.
Decide in advance how long you'll play each day or per session. When the time is up, ambaji will automatically send you a warning and end the session.
Decide in advance the maximum amount you're willing to lose in a given period. Once you've lost that amount, no more bets can be placed until the set time has passed.
Need to clear your head? Take a gaming break for anywhere between 24 hours and 6 months. Deposits and bets will be blocked during this time — but your account will remain active.
Take a full exclusion for anywhere between 6 months and 5 years. Your account will be locked for the entire period. Reactivation at the end of the term must be done manually — it is not automatic.
If you want to leave ambaji for good, you can request a permanent account closure. The account cannot be reopened. Any remaining balance will be returned within 7 days.
To activate these tools, log in to ambaji → Account Settings → Responsible Gaming. Or just tell our support team directly — they'll help you right away.
Gaming addiction doesn't happen overnight — it builds up gradually. If you notice any of the signs below in yourself, it's time to take action.
Answer the questions below — if you answer "Yes" to 3 or more, please contact support.
The foundation of responsible gaming is a clear budget. Set aside a fixed amount each month for entertainment — not a single BDT beyond that goes toward gaming.
Don't let gaming take over other important parts of your life. Set a daily gaming schedule and stick to it.
Gaming can ease stress — but it's not a solution to mental health issues. If you're gaming to escape loneliness, anxiety, or depression, address the root cause.
Using gaming as an escape from stress, loneliness, or financial trouble makes things worse, not better. In those situations, take a break from gaming and seek help.
If you have trouble activating any safety tools, reach out via 24/7 live chat — our support team will assist you right away.
Your loved ones can also help with responsible gaming. Through ambaji's Third-Party Exclusion feature, someone you trust can set limits on your behalf.
If you think a family member is struggling with a gaming problem, reach out to ambaji support directly — we'll handle it with full confidentiality.
Even if you have no issues right now, set deposit and time limits today — it's protection for the future. Log in to ambaji and take 5 minutes to set it up.
Play safe, play within your limits, and don't hide it if something goes wrong — ambaji is always here for you.